Social Marketing > Twitter Discussions

what's the importance of Twitter Discussions


Aline Ferreira:
Twitter [nofollow] talk control: what you have to begin a twitter visit occasion, make an arrangement, agenda, ... Compress the most imperative focuses as you come.

Importance of Twitter Discussions: People join Twitter mostly for the purpose of talking. So businesses can tap into that by interacting with their Twitter followers, asking for feedback on products, services or general concerns. Showing your clients on Twitter that you're willing to listen strengthens their trust in your service and brand and adds a personal touch to your business reputation.

Quick and helpful feedback to customer complaints or problems can be complemented by other information that benefits your Twitter followers, even if it's not directly related to your business or industry. Here, again, is an opportunity to add a human element to your business -- by simply posting an interesting or humorous factoid that helps your followers get through another day, for example. Twitter also gives you the opportunity to add your voice to other conversations on the site, perhaps by answering a question that no one else knows the answer to, thereby establishing you and your company as authorities in your field.


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