US-Mattress

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US-Mattress.com
Type Private
Founded 2001 as Mattress USA, Inc.
Headquarters File:Flag of the United States.svg Brighton, Michigan, USA 1289 Ricket Road, Brighton, MI 48116
Key people Joe Nashif (President)
Industry eCommerce
Employees 50+
Website US-Mattress.com

Contents

Overview

US-Mattress.com is the online business of Mattress USA, Inc., an e-commerce company based in Brighton, Michigan, since its creation in 2001. The company specializes in retailing mattresses over the internet. The slogan for US-Mattress is "How to Buy a Mattress."

History

US-Mattress.com began in 2001 as a joint venture between the entrepreneurs Joe Nashif, the founder of US-Appliance.com, and Rich Winkler and Jay Bale, of Mattress Plus, a retail mattress business. US-Mattress is the largest Sealy mattress retailer in Michigan and among the largest mattress retailers in the midwest. In 2008, the company was listed as one of the "Top 500" online retailers, according to Internet Retailer magazine[1], based on online gross revenue. In addition, US-Mattress also operates other furniture websites including FurnitureCrate.com and DaybedDeals.com.

Comfort Scale

US-Mattress is the creator and trademark owner (serial number: 78680551) of the "Comfort Scale"[2], which enables a consumer to determine the firmness of a mattress without the need to feel a mattress in person. This is done through the use of a descriptive 10 point rating scale with associated definitions (1 is hardest, 10 is softest, etc.)

Ratings

  • The company has been a BBB accredited business since 8/23/2002.[3] The BBB processed a total of 93 complaints about this company in the last 36 months (as of 3/31/09), the standard BBB reporting period. Of the total of 93 complaints closed in 36 months, 25 were closed in the last year. [4]
  • Bizrate.com, a comparison shopping website, has compiled over consumer 10,000 reviews for US-Mattress since 2001, with an overall accumulated rating of “Good”.[5]
  • As of April 23, 2009, Yahoo Shopping, a comparison shopping website, has 4,087 consumer reviews for US-Mattress with an overall rating of “Very Good”.[6]

Michigan Humane Society Support

The company is a corporate partner of the Michigan Humane Society[7] , providing financial support to the non-profit organization that cares for over 100,000 animals each year.[8]

References

  1. "Top 500". Internet Retailer. 2008. http://www.internetretailer.com/top500/list.asp. Retrieved 2009-04-23. 
  2. "Trademark". US Patent and Trademark Office. 2005. http://tess2.uspto.gov/bin/showfield?f=toc&state=4010%3An2e9e6.1.1&p_search=searchss&p_L=50&BackReference=&p_plural=yes&p_s_PARA1=&p_tagrepl%7E%3A=PARA1%24LD&expr=PARA1+AND+PARA2&p_s_PARA2=comfort+scale&p_tagrepl%7E%3A=PARA2%24COMB&p_op_ALL=AND&a_default=search&a_search=Submit+Query&a_search=Submit+Query. Retrieved 2009-04-23. 
  3. "BBB Accredation". BBB. 2002. https://www.bbb.org/online/consumer/cks.aspx?ID=102092312575026369. Retrieved 2009-04-23. 
  4. "BBB Ratings". BBB. 2002. http://www.bbb.org/eastern-michigan/business-reviews/bedding/mattress-u-s-a-inc-in-brighton-mi-49000897. Retrieved 2009-04-23. 
  5. "Bizrate Ratings". Bizrate. 2001. http://www.bizrate.com/ratings_guide/cust_reviews__mid--30937.html. Retrieved 2009-04-23. 
  6. "Yahoo Shopping Ratings". Yahoo.com. 2009. http://shopping.yahoo.com/merchrating/user_rv.html;_ylt=AiCzaKoUpIATgSY8866_h0sbFt0A?merchant_id=1008051. Retrieved 2009-04-23. 
  7. "Michigan Humane Society Partner". Michigan Humane Society. 2008. http://www.michiganhumane.org/site/PageServer?pagename=partners. Retrieved 2009-04-23. 
  8. "Michigan Humane Society Overview". Michigan Humane Society. 2008. http://www.michiganhumane.org/site/PageServer?pagename=aboutUs. Retrieved 2009-04-23. 

External links

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