Social media marketing is a strategy that uses social media platforms to connect with your audience, build your brand, increase sales, and drive website traffic. This involves publishing great content on your social media profiles, listening to and engaging your followers, analyzing your results, and running social media advertisements. Businesses can benefit significantly as it allows for direct interaction with customers, leading to increased brand awareness, improved customer service, targeted advertising to specific audiences, valuable insights into consumer behavior, and higher conversion rates. Additionally, it's cost-effective compared to traditional marketing methods, making it accessible for businesses of all sizes.